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Business Hours
MON. 8:00 a.m. – 5:30 p.m.
TUE. 8:00 a.m. – 5:30 p.m.
WED. 8:00 a.m. – 5:30 p.m.
THU. 8:00 a.m. – 5:30 p.m.
FRI. 8:00 a.m. – 5:30 p.m.
SAT. 8:00 a.m. – 5:30 p.m.
SUN. CLOSED
Complaints Procedure

We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.
To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.
As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.
In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.

Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution.
In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0333 241 3209 / 0117 981 2929 or via their website
https://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/

Complaints Policy

Quick Links

areas we cover
Stanmore, Canons park, Bushey, Edgware, Mill Hill, Queensbury, Kingsbury, Dollis Hill, Willesden Green, Barnet, Golders Green, Belsize Park, Neasden, Kilburn, Oxhey, Watford, Radlett, Borehamwood, Elstree, Shenley, St. Johns Wood , West Hampstead, Swiss Cottage, Finchley, East Finchley, Colindale, Burnt Oak, Pinner, Hatch End, Northwood, Camden, Highgate, East Finchley, Kentish Town, Totteridge, Whetstone, Woodside Park, Hampstead, Queens Park, Kensal Rise, Wembley, Cockfosters, Southgate, Harrow Weald, Oakwood, Arnos Grove, Finsbury Park, Crouch End, Muswell Hill, Harringay, Holloway, Archway, Islington, Hackney Stoke Newington, Stamford Hill, Seven Sisters, Acton, Ealing, Ruslip, Cricklewood, Brent Cross, North Finchley
Which Trusted Traded
Which Trusted Traded